ISRAEL:

ALL ORDERS OVER 250.00 NIS 

With Express door to door courier

up to 5 working days: FREE

ORDERS BELOW 250.00 NIS 

With Express door to door courier

up to 5 working days: 30.00 NIS

REST OF THE WORLD:

ALL ORDERS OVER 590.00 NIS 

With Express door to door courier

up to 10 working days: FREE

ORDERS BELOW 590.00 NIS 

With Express door to door courier

up to 10 working days: 75.00 NIS

For full info about shipping & delivery click here

1. SHIPPING RATES 

ISRAEL

FREE SHIPPING on all orders above 250.00 NIS.

30.00 NIS on all orders up to 249.00 NIS.

Delivered by Express d Courier shipment up to 5 working days.

INTERNATIONAL

FREE SHIPPING* on all orders above 590.00 NIS.

75.00 NIS* on all orders up to 589.00 NIS.

Delivered by Express d Courier shipment in 4-10 working days. 

*Please note that the delivery charges do not include import costs that may be due once the package reaches the country of destination. 

2. SHIPPING PROCESS

ISRAEL

Most orders are processed and packed on the same day and generally arrive between 3 to 5 working days. Please note that while we do our best efforts to deliver your order within the estimated timeframe, dispatch and delivery times are based on estimation only and are not guaranteed.
HOLYLAND Civilians is not responsible for any delays caused by matters not under its full direct control, including without limitation due to destination customs clearance processes, delays caused by the shipping company, etc.

INTERNATIONAL

HOLYLAND Civilians partnered with an international multi- courier shipping service (FEDEX, DHL, UPS & more) which offers express international shipping at domestic rates, so we are able to provide our shoppers with low shipping prices to over 150 destinations worldwide.   
Most orders are processed and packed on the same day and generally arrive between 4 to 10 working days. Occasionally, shipping can take as long as 21 days based on your destination country. Please note that while we do our best efforts to deliver your order within the estimated timeframe, dispatch and delivery times are based on estimation only and are not guaranteed.
HOLYLAND Civilians is not responsible for any delays caused by matters not under its full direct control, including without limitation due to destination customs clearance processes, delays caused by the shipping company, etc.

Please be aware that your international orders may be subject to import duties and taxes upon receipt of the order depending on the destination country. The receiver will be liable for such charges. Such duties and taxes are beyond our control as they are imposed by the customs authority of your destination country and depend on a number of factors such as the country of origin of the purchased product, local VAT rates, and local import taxes. It will be your responsibility to pay them if and when asked to by your local authorities. 

4. UNCOLLECTED PACKAGES

In the case that your order has to be returned to us due to the receiver’s refusal to pay duties, taxes, or fees, or as a result of your unavailability at the time of shipment and/or inaccuracies in the details provided by you, HOLYLAND Civilians will have to charge you for shipping and handling fees and any additional administrative charges that might be incurred for customs clearance and return process. 

5. STOCK AVAILABILITY

Please note that stock offered on the site is limited, and we only sell items that we have in stock. Bear in mind garments may sell out during your shopping session, and stock availability will be updated upon reaching the checkout page.

HOLYLAND Civilians reserves the right to change and/or remove the list of items offered for purchase or shut down the site’s online store at any time, and at its sole discretion and nothing herein shall be deemed as an obligation to offer any items for sale.

HOLYLAND Civilians will make reasonable efforts to dispatch the approved orders as quickly as possible and the approved orders shall be dispatched in the order that they have been received. If a delivery suffers a delay or if the delivery cannot be fully dispatched or only partially due to the goods not being in stock or other reasons, HOLYLAND Civilians will make reasonable efforts to inform the consumer about this as quickly as possible. In this case, the consumer will be given the option to terminate the agreement, free of charge. In the case of termination in accordance with this paragraph, HOLYLAND Civilians will refund the consumer with the sum paid, at the latest within 30 days after termination. The place of delivery is deemed to be the address that the consumer makes known to HOLYLAND Civilians at the time of registration and/or placing the order.

FOR ANY QUESTIONS PLEASE CONTACT HOLYHELP@HOLYLANDCIVILIANS.COM

* SHIPPING IS AVAILABLE TO THE FOLLOWING COUNTRIES ONLY:

Aland Islands

Albania

Andorra

Anguilla

Antigua And Barbuda

Argentina 

Armenia

Aruba

Australia 

Austria

Bahamas

Barbados

Belarus

Belgium

Belize

Bermuda

Bolivia

Bosnia And Herzegovina

Bouvet Island

Brazil 

Bulgaria

Canada

Cayman Islands

Chile

China

Colombia

Cook Islands

Costa Rica

Croatia

Cuba

Curaçao

Cyprus

Czech Republic

Denmark

Dominica

Dominican Republic

Ecuador

Egypt

El Salvador

Estonia

Falkland Islands (Malvinas)

Faroe Islands

Fiji

Finland

France

French Guiana

French Polynesia

Georgia

Germany

Gibraltar

Greece

Greenland

Grenada

Guadeloupe

Guatemala

Guernsey

Guyana

Haiti

Holy See (Vatican City State)

Honduras

Hong Kong

Hungary

Iceland

India

Ireland

Isle Of Man

Italy

Jamaica

Japan

Jersey

Jordan

Kiribati

Korea, Democratic People's Republic Of

Kosovo

Latvia

Liechtenstein

Lithuania

Luxembourg

Macao

Macedonia, Republic Of

Maldives

Malta

Martinique

Mexico

Moldova, Republic of

Monaco

Montenegro

Montserrat

Morocco

Nauru

Netherlands

Netherlands Antilles

New Caledonia

New Zealand

Nicaragua

Niue

Norfolk Island

Norway

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Pitcairn

Poland

Portugal

Reunion

Romania

Russia

Saint Barthélemy

Saint Kitts And Nevis

Saint Lucia

Saint Martin

Saint Pierre And Miquelon

Samoa

San Marino

Serbia

Seychelles

Singapore

Sint Maarten

Slovakia

Slovenia

Solomon Islands

South Korea

Spain

Sri Lanka

St. Vincent

Suriname

Sweden

Switzerland

Thailand

Timor Leste

Tokelau

Tonga

Trinidad and Tobago

Turkey

Turks and Caicos Islands

Tuvalu

Ukraine

United Kingdom

United States

United States Minor Outlying Islands

Uruguay

Vanuatu

Venezuela

Vietnam

Virgin Islands, British

Wallis And Futuna